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Member Management

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Built to connect FMCG brands directly to consumers

Unlock direct consumer relationships and real-time insights that grow your brand

Connect Directly With Consumers

A loyalty platform that empowers FMCG brands to identify, reward, and retain customers—beyond traditional reseller boundaries.

✔ Capture consumer purchases easily with receipt verification

✔ Reward shoppers directly for verified product purchases

✔ Simplify distributor and reseller participation through direct control on campaigns

✔ Gain actionable consumer insights to refine campaigns and drive repeat sales

The Common Challenges

Traditional FMCG marketing struggles to connect brands with real consumers. Poket makes it measurable, effortless and effective.

What’s not working

No visibility of end consumers

Complex reward validation

Low shopper retention

Reseller coordination pain

Manual reconciliation issues

Limited consumer insights

Poket fixed it

Unifies consumers data

Seamless receipt processing

Drives repeat engagement

Simplifies participation

Centralizes tracking

Turns data into action

Key capabilities to drive success

Manage, reward, and engage your distributors, resellers, and partners with ease

See FMCG loyalty in action

Experience the beauty of direct connections with your consumers

Go further with Enterprise

Take your loyalty program further with custom features

Explore our Enterprise solution for:

• fully customizable workflows

• flexible rewards management

• deeper analytics

• sophisticated system integrations

Perfect for businesses that require full customization and loyalty programs at scale.

Explore Enterprise Solution

What our clients say

Poket has built both mAPP and web platforms for our brand's loyalty programme, and we have since been able to recruit customers alongside in depth details of their data, helping brand better understand our customer's shopping behaviour and products preference. I would recommend Poket Loyalty Program Software for any companies looking for affordable and easy-to-mange CRM solutions.

Ms Ngeo

Senior Brand Manager, Bioderma

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases.

Rajadurai Ramasamy

HOD of Customer Care, Volkswagen Malaysia

Our company just started using Poket loyalty program software and we have seen around 24% growth. With Poket app and campaigns in place, 17% of transactions belong to returning customers. It is easy for customers to register, provided data easily for auditing, has detailed functions, constant upgrading and very responsive support. my team would rate Poket 5/5. We will recommend Poket Loyalty Rewards solutions to others.

Justin Leong

Assistant Category Manager, Lagadere Travel Retail

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Charlene Tan

Assistant Marketing Manager, Cathay Organisation

We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communication. Pricing was also within our budget to work with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers.

Ms Khoo

Marketing Manager, Dragon-i Restaurant Group

After we adopt Poket solutions, we see an increase in customer retention rates and sign ups. Poket develop award-winning solutions, and has businesses in several countries. The solutions are reasonably priced, and the representative from Poket is able to answer to all our enquiries. We had compared Poket with similar vendors and found the difference in the flexibility of developing solutions for us. We are very satisfied with the customer's interface and backend for merchant that Poket has provided us. We are glad that Poket support team always respond timely whenever we have any requests. Good job, Poket Team!

Okawachi Satoru

COO, Yayoi Japanese Restaurant Chain

Poket has everything we wanted and even an integrated reward system to reward our loyal customers. it is easy to use and we are also able to work remotely away from the shopfront. The team is sure to answer any questions we have and we would hghly recommend Poket Reward System if you are looking at expanding your company's customer base and ease of transactions.

Evangeline

Co-Founder, FE - The Nail Lounge

Let’s make FMCG loyalty works for you

Connect directly with consumers, reward instantly, and drive measurable brand growth with Poket.

Contact Sales

Poket is a leading SaaS platform that helps businesses engage, reward, and retain customers with all-in-one loyalty program, digital rewards, CRM, and marketing tools—built for both physical and online stores.

Company

Products

Loyalty Program

Points loyalty program
VIP tiered loyalty program
Cashback loyalty program
Paid membership
Store credit program
Check-in loyalty program
Stamp/punch loyalty program
Package loyalty program
Coalition program
Hybrid loyalty program
Custom loyalty program

Terms & Conditions

Built to connect FMCG brands directly to consumers

The Common Challenges

What’s not working

Poket fixed it

Key capabilities to drive success

Easy Receipt / Invoice Submission

Direct Consumer Rewards

Seamless Reseller Enablement

Fast Rewards Reconciliation

Engagement & Marketing

Multi-Channel Loyalty Program