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Built to Transform Enterprise Loyalty Into Competitive Advantage

Redefine customer engagement with precision, flexibility, and insights that deliver measurable growth and retention

Trusted by companies worldwide

Volkswagen logo - Poket Customer loyalty solution client
Safra logo
Poh Heng logo
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yayoi 39
Senza_Logo-39
logo-Cathay-39
poh heng grayscale 39
leonian 4
whale tea 39
Cineleisure - Poket Loyalty Program Solution client
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logo-Bioderma-39
Dragon-i restaurant group
Velovelo Cycle - Poket Customer Loyalty Software client
Zante Hotel - Poket Customer Loyalty Solution client
Miltenyi Biotech - Poket Customer Loyalty Solution client
Brighton Community Church - Poket Loyalty Program Solution client

Poket empowers business leaders to:

 
✔    Build loyalty programs that drive   real impact beyond points and transactions
 
✔    Unite customers, partners, and  stores seamlessly across brands
 
✔    Manage brand ecosystems with confidence and control
 
✔    Turn insights into growth and competitive advantage
Poket Enterprise Loyalty Solution

The Common Challenges

Enterprise loyalty programs are complex, fragmented, and costly when they don’t work. Here’s how Poket delivers programs that work, everywhere

What’s not working

loyalty is broken  Customer journeys are fragmented

loyalty is broken  Rewards and tiers are rigid

loyalty is broken  Programs can’t adapt to change

loyalty is broken  Insights are siloed across systems

loyalty is broken  Brand ecosystems underperform

Poket fixes it

Poket fixed loyalty program issues  Unified across all touchpoints

Poket fixed loyalty program issues  Flexible rewards & tiers

Poket fixed loyalty program issues  Customizable to fit your needs

Poket fixed loyalty program issues  Real-time visibility and analytics

Poket fixed loyalty program issues  Brand ecosystems fully engaged

Custom-made for the perfect fit

Every enterprise is unique — your loyalty program should be too. With over a decade of experience delivering tailor-made loyalty, CRM, and engagement solutions, we bring your vision to life.

comprehensive loyalty programs

Sophisticated loyalty program

Hybrid loyalty program, coalition loyalty, custom loyalty – deploy with ease and speed

loyalty program advance earning logic and workflow

Advanced earning logic & workflows

Customizable mechanics and workflows to fit your business

multiple channels to earn rewards

Multiple channels to earn rewards

Your customer can earn rewards through your online store, in-stores, or receipt submission (OCR)

omnichannel for rewards redemption

Omnichannel redemption freedom

Let customers redeem rewards anywhere — online, in-store, or with partners — boosting convenience and loyalty

insightful data and automation of loyalty program

Powerful insights & automation

Turn every interaction, into actionable insights. Automate campaigns and make loyalty smarter

member access web app and mobile app

Engaging member portal/mobile app

Fully customizable, intuitive member experience with your brand

user access control

Access Control & Transparency

Granular role-based permissions and activity tracking, ensuring secure access and compliance

system integration

Seamless system integration

Connect with your POS, eCommerce, CRM, and enterprise platforms

high performance scalability

High-performance scalability

Handle millions of transactions, multi-brand structures, and multi-locations, without compromise

high availability and reliability

High Availability & Reliability

99.9% uptime and real-time monitoring ensure your platform runs seamlessly, empowering your business to operate without interruptions

data protection for membership program

Data Protection

PDPA compliance. Built-in mechanisms maintain data integrity, accuracy, and reliability, ensuring customer data are securely protected

data security for loyalty program

Data Security

Multi-layered safeguards actively protect business and customer data, preserving its integrity and reliability across all operations

What our clients say

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Ms Ngeo
Senior Brand Manager, Bioderma
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Rajadurai Ramasamy
HOD of Customer Care, Volkswagen Malaysia
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Justin Leong
Assistant Category Manager, Lagadere Travel Retail
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Charlene Tan
Assistant Marketing Manager, Cathay Organisation
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Ms Khoo
Marketing Manager, Dragon-i Restaurant Group
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Okawachi Satoru
COO, Yayoi Japanese Restaurant Chain

It’s time to build your enterprise loyalty future

Share with us your business goals and let’s turn it into a loyalty experience that your customers love and your business can scale