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Built to keep your physical store thriving with loyal customers

Points, VIP tiers, cashback, paid membership, store credits, referrals, and rewards
—one platform for single or multiple store locations

Trusted by companies worldwide

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Poh Heng logo
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Dragon-i restaurant group
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Poket gives you everything to build
true loyalty and profit

Reward, retain, and grow your customers—all in one powerful platform

Loyalty program solution

Powerful Loyalty Program Made Easy

Your loyalty, your way  – with super flexible configuration

✔    Points Program
✔    Cashback Program
✔    Point & Cashback Expiry
✔    Upgrades & Downgrades
✔    Up to 5 Membership Tiers/VIPs
✔    Insightful Data at a Glance
✔    Beautiful Member Portal

Loyalty Rewards solution

Exciting Rewards That Drive Engagement

Engage your customers and bring them back effortlessly

✔    Tier-Based Rewards
✔    17 Social Media Rewards
✔    Welcome Perks
✔    Birthday Perks
✔    Promotion Period Multiplier
✔    Rewards Expiry
✔    Rewards Catalog

Poket Referral program solution

Get New Customers with Referral

Turn Your Customers into Brand Advocates

✔    Rewards for Referrer & Friend
✔    Give Points or E-Vouchers
✔    Reward on Sign-Up or Minimum Spend
✔    Share via WhatsApp, Email, SMS, & Social Media
✔    Activate or Deactivate Anytime

Poket Customer Loyalty Monetization solution

Turn Loyalty Into Upfront Revenue

Unlock cash quickly and no transaction fee from Poket.

✔    Paid Memberships
✔    Store Credits / Top-Up
✔    Gift Vouchers

Customer Loyalty Marketing solution

Engage Customers with Smart Marketing

Automate campaigns, reach members anywhere, and drive results effortlessly

✔    Automated Welcome Campaigns
✔    Automated Welcome Campaigns
✔    Automated Next-Visit Campaigns
✔    Automated Marketing Campaigns
✔    Win-Back Customer Campaigns
✔    Member Segmentation Campaigns
✔    Ad-Hoc Campaigns
✔    Send via Email, WhatsApp, SMS, & Push Notifications

Poket Gamification for loyalty program

Boost Engagement and Spending with Gamification

Exciting rewards that drive members to spend more

✔    Spin Wheel Program
✔    Minimum Spend per Spin
✔    Spin Accumulation Expiry
✔    Winning Probability Settings (%)
✔    Custom Prizes: Points, E-Vouchers, or “No Win”
✔    Activate or Deactivate Anytime

Every experience your customers need to make your brand the one they never leave

Captivate customers and make your brand stand out

member access options
loyalty rewards web app

Web Portal

Mobile-responsive and accessible from any device

Loyalty mobile app

Mobile App (Optional)

iOS & Android app with your branding

Poket loyalty rewards interface
Poket Loyalty Rewards App for physical stores

Reward loyalty for every touchpoint

From first visit to repeat purchase, make every customer interaction count

account creation

Account Creation

Points for profile completion & email opt-in to drive engagement

welcome automation for loyalty program

Welcome

Perks for new customers and encourage repeat visits

birthday automation for loyalty programs

Birthday

Celebrate their special day with bonus points or e-vouchers

rewards for every purchase

Purchases

Reward points on every purchase to boost loyalty

promotion to boost sales revenue

Promotion

Points multiplier during your promotion period to encourage more spending

referral program

Referral

Incentivize customers to bring in new shoppers

rewards for social sharing

Social Shares

Encourage sharing on social media to grow your audience.

social media rewards

Social Follows

Reward loyal customers for following your brand

reward customer for their feedback

Feedback

Points for valuable feedback to strengthen connections

Supercharge your loyalty program

Maximize loyalty with flexible points and rewards management

loyalty program point expiry

Points Expiration

Set expiry dates to maintain account balance and encourage timely use

rewards expiry

Rewards Expiration

Encourage rewards to be redeemed on schedule and reduce liability

rewards limit

Rewards Limit

Limit rewards to keep your program fair and manageable

loyalty program custom point label name

Custom Points Name

Make points unique and aligned with your brand identity

VIP multi-tier membership

Multi-Tier & VIP

Create loyalty tiers to reward your best customers with exclusive perks

accelerated earning rules

Accelerated Earning

Reward top customers faster and boost engagement during key periods

What our clients say

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Ms Ngeo
Senior Brand Manager, Bioderma
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Rajadurai Ramasamy
HOD of Customer Care, Volkswagen Malaysia
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Justin Leong
Assistant Category Manager, Lagadere Travel Retail
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Charlene Tan
Assistant Marketing Manager, Cathay Organisation
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Ms Khoo
Marketing Manager, Dragon-i Restaurant Group
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Okawachi Satoru
COO, Yayoi Japanese Restaurant Chain
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Evangeline
Co-Founder, FE - The Nail Lounge

More customers. More sales. Automate customer loyalty with Poket today.

Loyal customers, higher sales, simplified for you.

No credit card needed

Poket is a leading SaaS platform that helps businesses engage, reward, and retain customers with all-in-one loyalty program, digital rewards, CRM, and marketing tools—built for both physical and online stores.

Company

Loyalty Program